More and More Companies are Establishing CHO Positions to Care for Their Employees

Experts believe that the happier people are, the more successful they are. (Photo via

In the post-pandemic era, the new position of “Chief Happiness Officer” (CHO) has begun to rise, representing that global companies are paying more and more attention to their employees’ physical and mental health.

Washington, D.C. (WS News Publisher) – Do you like your current job? “Happiness” is positively correlated with work efficiency. More and more companies believe that happy employees are the ones who are productive. It used to be that people thought they were delighted when they had a high salary, a smooth job, and a sense of accomplishment. Maybe now it’s time to think about it the other way around. Work is more productive when people are happy.

According to The Wall Street Journal, “Chief Happiness Officer” (CHO) has become a new trend in the workplace, with nearly 65% more people than two years ago. Most of them are held by psychological experts, helping the company’s management to be closer to the people’s hearts and making employees feel cared for. As early as 2000, CHO appeared in Silicon Valley, the technology center of the United States. As enterprises have gradually valued happiness, well-known companies such as Google and IKEA have established this position in their companies to make employees work happier.

Because happiness triggers our intrinsic motivation, Yale psychology professor and cognitive scientist Laurie Santos argues that success is not the key to happiness. Happiness is the key to success. When you are doing what you love, you will succeed.

Whether it is the establishment of the CHO position by many companies or the three-day workplace experiment currently being implemented by 70 companies in the UK, companies after the epidemic have paid more attention to the physical and mental health of their employees and their work-life balance.

After the COVID-19 outbreak in the world, the type of work has changed rapidly. Whether remote work or mixed office, employees work from home for long, resulting in irregular working hours or chaotic life pace. According to statistics, 77% of employees have experienced burnout. And 42% quit due to burnout. How to let employees share a sense of satisfaction and happiness at work has become the main work goal of CHO.

The difference from before is that in the past, the most direct way to increase employees’ happiness was to increase their salary. Now Making employees happy at work has become essential for enterprises to retain talents. In addition, more employees have the autonomy and right to speak, express their opinions freely, and feel the dialogue of attention and concern to bring employees happiness truly.

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